Right now the top 2 problems confronting users of VMware Fusion are the following: No network connection after upgrading Fusion 2 and Windows XP (1016466) Troubleshooting Fusion 3 network issues in a Windows 7 virtual machine (1017565) The second one is specific to problems with a Windows 7 VMs, the first deals with changes in [...]

One of the things I am tasked with in my role role at VMware is to find ways to increase the visibility of our self-help resources on the VMware website. In particular, I am looking at optimizing our Knowledge Base so that customers searching for information on some problem they have encountered shows up near [...]

As I wrap up my stint on the Knowledge Base Team at VMware (I’ll tell you what I’m up to next in another post) I came across a handy index, or table of contents for the whole knowledgebase, available on one page! Click here to see the KB Index. Sure makes it easy to search!