Now that I’m in a less technical role here at VMware I am wondering which direction to take this blog.  I could sell it. I could let it wither away in neglect. One of the options I was thinking about was starting a VMware job board. Everyday I see job postings from around the world [...]

I’ve been Social Media Specialist at VMware now for just a couple of weeks but I’m already seeing this pay off hugely for customers. There have been some frustrations I have been able to spot in the SM space where I have jumped in, helped get the customer what he needed and helped VMware retain [...]

I got such positive feedback from my series on resolution paths that many more (all of them) have now been published on the official VMware website. I had a little to do with this as I work on the Knowledge base team (and actually wrote the post on the KB blog). As a reminder, Resolution [...]